Production Support Engineer

One of the worlds leading high frequency trading firms are growing their London office and are looking for a senior engineer to join them and bring ideas to the table!

The successful candidate will be working very closely with their traders and business teams. This position will be responsible for the configuration management, support and assurance of their proprietary trading applications in multiple production silos. This position is expected to manage and coordinate with development, infrastructure and external vendor teams to provide superior performance and availability to each production application.

What you’ll do:

• Implementing configuration changes and software upgrades
• Providing front-line response to incidents and outages
• Creating tools to automate configuration management, deployment, monitoring, and troubleshooting
• Assisting parties through the onboarding and conformance process
• Responding to internal and external support requests
• Creating tools to assist in the analysis of data collected through the trading system
• Planning long-term roadmap for the trading system, from capacity to tools to software features
• Working with developers to design and implement features in the trading system
• Providing on-call weekend support on a rotational basis
• Other duties as assigned or needed

Skills you’ll need:

• At least 5+ years experience supporting a production trading environment and supporting trading counterparties
• Strong python scripting, familiarity with C++ a plus
• Experience with devops/CICD tools such as Jenkins, ansible, git
• Good knowledge of FIX protocol
• Advanced Linux and network troubleshooting skills
• A rigorous, detail-oriented approach to operations
• Ability to handle shared operational and periodic on-call duties
• Reliable and predictable availability