Trade Support Specialist Permanent

We are a global investment management firm renowned for employing a diversified portfolio of systematic and quantitative strategies across financial markets, is seeking a skilled professional to join our Group Technology Operations team in the role of Trade Flow Support – Trading Application Support.

Our success is rooted in rigorous scientific research, deep expertise in trading, technology, and operations, and a commitment to designing and building cutting-edge systems. With offices spanning the globe, we prioritize true global collaboration by aligning our investment, technology, and operations teams functionally worldwide.

Main Responsibilities:

• Manage global trading platform readiness, both pre and post-trading.
• Provide monitoring and support for end-to-end transaction flow across the trading platform.
• Quickly identify, analyze, and correct alerts and issues, or escalate to minimize trade flow impact and preempt outages.
• Incident management: create and send reports following established processes.
• Intensively interact with the trading community, back-office operations, brokers, exchanges, and development and infrastructure teams.
• Support scheduled changes, including application deployments, network implementations, and server maintenance.
• Oversee automated processes, scheduled jobs, and regular reports.
• Manage users’ requests, tracking requests, reviewing approvals, updates, resolution, closure, etc.
• Identify inefficiencies and drive continuous improvements via automation and collaboration with internal and external teams.

Qualifications:

• 2+ years of trade flow support experience is a must.
• Proficient in Linux OS.
• Proficiency with Bash and a scripting language such as Python or Perl is required.
• Detailed practical knowledge of FIX, with familiarity with native exchange protocols being ideal.
• Experience in SQL (PostgreSQL, MySQL, MS SQL).
• Familiarity with Kdb+ is a plus.
• Working knowledge of TCP/IP, multicast, tcpdump, clocking (PTP, NTP) is a plus.
• Bachelor’s Degree in Computer Science, Engineering, or a related subject.